1. Where do I place my order?
You can place your order online or via phone call at 1.888.880.2050
Hours: 1:00 pm to 7:00 pm (Eastern Standard Time)
2. How much will I pay for my medicine?
All our medications are affordable with highest quality. Contact us for prices at 1.888.880.2050
Hours: 1:00 pm to 7:00 pm (Eastern Standard Time)
3. What forms of payment do you accept?
WE ACCEPT WesternUnion or MoneyGram payments. Orders are processed within 72 hrs from the time of order. Shipping begins 24 hours after the prescription is received by the pharmacy and the order has been filled. Contact us for more information at 1.888.880.2050 Hours: 1:00 pm to 7:00 pm (Eastern Standard Time)
4. How Does An Online Consultation Work?
Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam.
5. When Is My Order Reviewed by the DR?
Generally, all orders are reviewed no later then 2:00pm EST by our physician. Any Order that comes in after 2:00pm EST will be reviewed the next day.
6. How will i know to take my medications and side effects?
Each prescription includes directions on usage, dosage and any information just click the product link.
7. Can I Order Medications Without Seeing A Doctor?
In most cases, yes. We encourage regular doctor visits and examinations. However, in some instances, in lieu of a physical exam in a physician’s office, the patient can complete an online questionnaire. This process will never completely replace traditional medicine, but under certain circumstances, it does provide patients the ability to receive treatment for a number of conditions that may not require an additional physical exam.
For example: If you have recently had an in-office exam with a physician, in many cases you do not need to see another physical to receive a prescription for the medication you need. If the prescribing physician who is reviewing your questionnaire has a question about anything, a customer care specialist will contact you before determining whether or not to approve the prescription.
8. Can I Return My Medication For A Refund?
We are unable to accept returned prescription medications due to Federal Law.
SHIPPING FAQs
1. How quickly can I expect delivery?
The process takes 7 to 20 business days. After you place an order and if it gets approved at 2:00 pm (Eastern Standard Time) you may call us at Hours: 1:00 pm to 7:00 pm (Eastern Standard Time) the next day for your tracking number.
2. What shipping methods are available?
USPS Express Mail (7 – 20 business days) are the methods of shipping that we offer. The rates vary depending on the exact shipping destination.
Once the pharmacy has received your prescription, it will be filled and shipped. We will notify you if there is a problem with your order. When the pharmacy ships the order you will be able to view a Carrier’s (USPS) Tracking Number on their website.
We do not ship to American Samoa, Armed Forces Africa, Armed Forces Americas, Armed Forces Canada, Armed Forces Europe, Armed Forces Middle East, Armed Forces Pacific, Federated States Of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands or outside the U.S.
3. Why Does The Carrier (USPS) Say My Order Isn’t In Their System?
Your Tracking Number will be e-mailed to you as soon as your prescription is filled which is usually around 5:00pm EST. Your Tracking Number will not be Viewable in the Carrier’s (USPS) System until They SCAN THE ORDER INTO THEIR SYSTEM. Which is usually after 8:00pm EST.
4. Do You Ship Orders Everyday?
We do not process prescription orders on weekends or holidays. If you place an order after 5:00pm on Friday EST, the order will be sent to the pharmacy and shipped out the following day.
